Name: Unlock Your Potential with the Sophos MSP Program
Uploaded: 2025-10-28T11:19:03.568Z
Duration: 44 min 12 s
Description: Unlock Your Potential with the Sophos MSP Program

Transcript for "Unlock Your Potential with the Sophos MSP Program": Alright. Good morning, everyone joining us. I can just see the attendees coming in. So we will just give this, just one more minute. Alright. So we will go ahead and get started. I understand there are a few people joining us. Just some general housekeeping. We will do a recording. This will be recorded, and we'll send this out to everyone. So if you're joining us a couple minutes in, that's no problem. If you'd like to communicate with us, there should be an option like a chat or q and a panel on the side that you can use, and we should have some time for some questions at the end. But welcome, good morning, good afternoon, depending where you're joining us from. My name is Kyle Torres. I'm the senior channel account executive, at Sophos, with the MSP program here in EMEA. And this is a session just to designed to give you a general overview of the m x MSP flex program, what the value is, how it can help your go to market as an MSP. Also a little bit of a high level overview on some of the products, just to see if there's anything there that's of immediate interest as well as some contact information at the end if you'd like to reach out, and start having a a conversation. So like I said, we'll start with an introduction to Sophos, and then we'll transition that into what we call cybersecurity as a service. How Sophos addresses that with the MSP flex program. We'll look at the licensing. We'll have a overview on some of those products, different resources that we have available, and I have a central partner dashboard ready to go just to spend a couple minutes and show you around there. If you do have any questions, please feel free to type them in, and we'll go ahead and make sure that we've got some time, to address that at the end. And if we don't get to that, we will have a list of everyone who's asked the question. So if we can't answer it today, we'll get in touch with you after. A little bit of an overview on the Sophos MSP program here in EMEA. So Sophos is a cybersecurity first organization. So everything we do is built on this cybersecurity expertise. And in 2016, we launched the MSP Connect Flex program on Sophos Central, and it's given us today a very healthy community of over 3,200 active MSPs throughout EMEA. You know, when I say community is the idea that, we have this large base of partners, but what are we going to do with that? You know, we're going to make sure that we, as a team, are participating in industry events, going out, finding out the the best practices, the expert knowledge that's out there, you know, finding ways to also incorporate that into our own events for our MSPs. So Sophos is a channel first, channel only MSP program. It's important to us that we we try to make our MSPs feel like you know, there's this this community. It's given us a strong base of customers, as well as a very strong base of MDR customers. Now Sophos is the largest MDR vendor globally, and I'll talk a little bit about MDR coming up. And over 8,000 of our customers globally take MDR here in EMEA via managed service providers. So it's definitely got, a a proof of, you know, enterprise protection scaled down for the scaled to the SMB mid market. So those key areas for managed service providers. We've got very strong growth. So last year was 60% year on year growth with MDR on MSP. And then here in EMEA, we're also the largest global MSP market in Sophos. So lots of activity, lots of things happening here. You know, what's helped us be so successful is, you know, some of our big differences always with a prevention first approach. You know, as much as we tailor the MSP program to be customized for service providers, as much work as we're putting into our services portfolio now. It's always a prevention first approach. We are a cybersecurity company first. We are current. We are making sure that we have AI, you know, integrated not only in our protection, but throughout our platforms. A platform that is designed to be adaptive to your needs, how we integrate with third party security products. Not only that, but third party integrations as well. And also our own unique Sophos unique differentiators like synchronized security. So being able to offer automated response across certain areas, across specific products when you have cross sell and you have those different services running at the same time. And all of that's given us, very good reviews when it comes to customer satisfaction. So we do participate in those same industry and market tests that you would see, but something we do also like to talk about, is something called the the Gartner's, you know, Gartner peer review, their customer's choice. You know, these are peer reviewed in market validations by channel partners and by customers. So if we can have the highest rated and most reviewed service, you know, across the actual peer customer reviews, it's something to talk about alongside the the high scoring, you know, engineering, industry validations, and those other ones. So a little bit on the threat landscape and why we're seeing this, you know, this uptake in in managed services, more advanced services for smaller businesses than we've, you know, demand for that more than we've ever seen. You know, one thing is that the threat landscape continues to increase. A lot of different vendors put out those different surveys, put out those different reports. Sophos is one of those, and it is across the board. The style might change. The vectors might change, but we do see the threats continue to increase. And they're getting more creative. You know, some some of the findings that we've had, the top challenge was around data protection. And I think the reason of you know, one of the big reasons for that is when we look at the second challenge, ransomware. You know, it's no longer about just trying to encrypt your data. It's about encrypting the data, holding it ransom, but also selling it off on the side anyways. So you've got that. Business email compromise, which is on the rise as a vector in to deliver, you know, that ransomware and deliver that malware. Web based malware delivery as well. So looking to try to bypass traditional signature based scannings, agent based scannings by looking at delivering things, delivering malware web based. And vulnerabilities and vulnerable drivers. A very common SMB vector. You know, and a lot of that is is a big use case for why we encourage small businesses to use a managed service provider because you'll be able to help them make sure things are patched early and patched often. So number five is a use case on its own for why small businesses and these smaller sized organizations should be looking at service providers. We've seen this idea of the trusted perimeter just kind of dissolve the past five or six years. There used to be this idea where there was that trusted perimeter. It might be physical. It will have you'll have a network. You'll have on premise servers. You will go into your office that might have some type of physical control, sit down at your machine, log in, you're within that trusted perimeter. And with how things have changed Sorry. I think my sound cut up there. With how things have changed the past five or six years, we've sort of seen that trusted perimeter go away. We have more remote users, remote first companies, more use on cloud, software as a service, and other things, that are just cloud based and no longer in this set trusted perimeter. The current approach we're seeing for that is a lot of point security products, which have some inherent challenges. They tend to work in isolation. They don't share information. They require multiple management consoles and for you to integrate them yourself, if it's possible, because they're built separately. And we would position that solution as cybersecurity as a service. Products that work together, that can constantly share information, that give you native centralized management, and are compatible by design. To give you an idea of what this looks like from that Sophos perspective, this is what that sort of ecosystem looks like. We have it where everything is underpinned by the data lake, if we start from the bottom and work our way up. We have the data lake, which is that central repository for our event and alert data. All of that is feeding threat intelligence, whether that's AI within the products, our Sophos labs, or our security our threat intelligence and security operations teams. Then going into the products, the products that sit, whether it's endpoint, network, email, or cloud. The next layer up, all different styles of assets and entities that we can protect in an environment. And on the very top layer, what you would see. Whether you're doing a fully managed service and very low to no touch, taking everything to Sophos MDR, or if you're doing a self managed or co managed MDR service with Sophos, where you'd be in Sophos Central also. And we'll show you a little bit around what Sophos Central looks like coming up here towards the end. And then pinning it on the side, you have a range of third party integrations. Now this can be things like, endpoint security, network security, things that integrate with MDR to RMM and PSA tools, things that integrate with Sophos Central to help make it a more streamlined efficient experience for you. Or if you're in the style of creating things more bespoke, more in house, then we also have a range of open APIs for Sophos Central as well. Some of those third party integrations from a, you know, business perspective, we see PSA, RMM tools. We do have a SIEM API. So if you're using certain SIEM tools, you can put your Sophos event and alert data into those. And some of these, like our colleagues at Bright Gauge, Lion Guard, are integrations written by them that we've approved, and you can go on and see the documentation there. So just to go into the Sophos MSP Flex program. You know, this is a tail this is a program tailor made to help MSPs with the challenges of accelerating cyber threats, tool sprawl, you know, tools becoming more complex, needing more expertise and more integration requirement, and then also constantly dealing with business cases like working with smaller and medium sized businesses where the budgets are stretched. And we would say, well, you know, Sophos MSP Flex is the program designed to help service providers offer Sophos as a managed security service, you know, in a way that works for your business as an MSP. So some differences between, the licensing style on the reseller side versus the MSP. The MSP side is paid monthly. It has flexible monthly licensing, so that can be up and down. You can adjust that each month. It's an aggregated partner cost. There is no published MSRP. We offer a buy price to you, the partner, that you can then put your own margins on and build into your own services. You own those licenses. When I say you, I mean the MSP. You own those licenses slightly different from the reseller agreement, where the EULA says that you are the reseller, the end user owns it, and you are the incumbent for renewals, you are the constant legal owner of these licenses with full authority to stop, pause, cancel service as you see fit depending on your contract with the end user. It's fully self-service. Apart from ordering hardware, which you would do upfront, everything that is software based is completely self-service. You can create a trial, convert that trial to a paid monthly account, deploy the licenses. You can create monthly accounts, and then just start deploying licenses. All of that is self-service. And then that also goes, along with upgrading and downgrading licenses. So if you have a customer that's on our endpoint and you'd like to upgrade them to something like MDR, that can be done in life at any time. It's an instant change oops. Sorry about that. And it's an instant change that takes effect. Now the products that we have available, I'll go through some of these here. All of our products we classify in the user category, which are products like endpoint security, mobile, device encryption, email, phish threat, zed t n a, as well as our device subscriptions and virtual firewalls, appliance and subscriptions. If it's virtual, it is available monthly. All of our server protection, and our cloud security posture management tool, CloudOptics. Now you'll notice these are all in the different categories, user, device, server, cloud, and this is in reference to how we do that licensing and pricing. Now we use aggregate licenses. And what that means with volume based discounts with aggregate license calculation. So the more licenses you have, the cheaper it gets. But we take that quantity of licenses based on your entire customer's stake. So you will never have different customers paying a different price for the same license. We will standardize that and we will aggregate that together. Meaning, if you cross sell, if you upsell, if you if you expand those services, it will increase your overall volume, getting you those those volume based discounts quicker. So for example, this is a partner we have. We're we're getting ready to do the invoicing. And they have 1,200 users in Sophos Central. Now this can be any combination of user products. So this might be 600 endpoint licenses with 600 email to go with it, or this might be 1,201 user small businesses, which would be a nightmare to manage. I hope that's not a real situation. But it would all be consolidated, and we count all of those together. They are all aggregated. If you add a new customer, if you have a new opportunity for, say, 25 users of endpoint, your total count would go to 1,225. Those 25 users would benefit from the 1,000 to 5,000 bracket, and then it would continually go up or go down from there. It does flex up. It does flex down. You can check your usage at any time through the central partner dashboard just so you're aware of maybe your usage is going up and you're about to be, you know, be getting a larger return on all existing licenses. Because remember, if you move into another band, you immediate the next month, you have the lower price for all of those products. So your margin has automatically increased a little bit on everything that exists. We can see in the server, we have 33 servers. So they would be in the 25 to 99 on the server. So pretty self explanatory there. They had 26 firewalls. So 26 devices. They're on the twenty five to ninety nine secondtion. Now in this relationship, I've mentioned that when we do invoicing and that we take the usage and that you have to order hardware upfront. You know, when I'm referring to you, I refer to the MSP, the managed service provider who we would expect, at a minimum to provide some type of level one support or help desk to the customer, be in charge of provisioning and configuration, whether you're going to do that yourself or you're going to co manage it. Invoice the customers based on your invoices that come from distribution. Now Sophos works with distributors globally. They are the ones they are the experts when it comes to handling hardware logistics, helping get, you know, those supporting licenses, so professional services, advisory services, hardware, those things that you have to pay upfront for that you can make sure you have them as an easy way to do that. They will invoice you based on the Sophos usage that we give to them, and also act as, you know, some very good additional resource when it comes to helping partners, whether that's sales support. You know, a lot of our distributors offer MDF programs depending on your business with them. So it's a very good way to to work with, you know, work with them in between. But then you also have the direct relationship with Sophos. Sophos owns the overall legal relationship. We own the MSP program. We provide all of the training and certification and the ultimate tech support that you can escalate to if you've done that level one. We work with distributors, and you also have a dedicated you can contact us directly. You have a dedicated MSP team here in EMEA. I'll give you the contacts coming up here at the end. Now we do have partner tiers at Sophos. Now these will not, these will not affect any margins on the monthly side. As I mentioned, that there is no MSRP and that is by price only. However, if you are looking at doing hardware, if you're looking at selling, you know, the firewalls, getting into advisory services, you will want to have a look at your partner level, because it will affect your margins on those types of orders. The other thing is it also helps when you're looking at things like MDF, wanting to do more activities, and other rewards that will get built into this this partner program. So we do have those different ones. In order to move up, if you're doing nothing but monthly billing, there is a 24 times multiplier on your monthly billings, and these are those thresholds depending where you are at. So if you're already a Sophos partner, you have an account with us, all of this is available on the partner portal, and we will make sure that the recording goes out so you can go and you can see all of these thresholds. Now something else when it comes to these partner levels is also what you get in regards to NFR entitlements. So these are your not for resale licenses, and these are for use for you to use internally. They just cannot be sold. They can be used for demo environments, live protection, but they are full Sophos licenses that are what you see here is at the zero cost. And if there is a discount, it mentions that. But the majority of that is zero cost at a one year subscription that you would order upfront for a zero cost order. And you can use these licenses. We give you 10 of our endpoint products, endpoint agent, as well as our other end user products. So that does include things like, email. So central email, central mobile, those ones, you'll get 10 licenses of that. Three servers, and this is at the authorized level. It goes up. Network subscriptions, so you get two free virtual firewalls, so two zero cost virtual firewalls, 25 cloud optics licenses, at a 75 percent discount. XDR licenses at a 75% discount. MDR at 55%, as well as hardware appliances, half 50%. And if you did need technical account management services, at a 30% discount. So they have these different NFR entitlements that go up, as the partner level goes up. Now in regards to the partner management dashboard, I will show you a live demo of this here in a few minutes. I just wanted to go through some of the products first. Some what we do is we have a two tiered management system, and that consists of Sophos Central, the partner dashboard, as well as the Sophos Central admin, which are the customer tenants. These screenshots are slightly out of date. We've put a lot of, development into those dashboards. We've got some really neat multi tenancy features. I'll go ahead and I'll I'll show you a live demo of that here in a few minutes. But like I said, it is a two tiered style. There is Sophos Central Partner where you can then access all of your customers to and, you know, create new customers, manage your firewalls, your high level overviews there, then each of your customers has their own central admin. I wanted to do I will show you that partner dashboard in the context of some of these products. Now the product side, we're only going to do a high level overview because I wanted to just give a little bit more in-depth around what those different products are that we offer, and I've got a couple of slides to go with each. If any of these are of immediate interest to you, I would say if you're not signed up, you know, have a look at signing up or get in touch with us. We can walk you through that process. I will put the regional team emails here at the end. But we also have our own we have dedicated technical resource, So we're happy to start, you know, get the ball rolling, you know, with some current demos that we've got, some self-service portals that you can try. So if any of these look like they're of interest to you, please get in touch with us after. Let us know and we can start having that conversation. But we'll go ahead and start with the endpoint. So the Sophos endpoint portfolio, you'll you'll see some changes coming to it in the next few months, but the easiest way to summarize that right now is there's Sophos endpoint, which is Intercept X Advanced, XDR, and then MDR. Now XDR gives you the extended detection and response, the ability to integrate with third party vendors, from a do it yourself perspective. If you have your own SOC, your own security operations center, or you're looking at building one, you know, XDR is that product level you'd you'd want to be looking at. To have that telemetry to take that and put it into your own SOC. MDR is using Sophos's. So that is using one of our SOC locations and that is the managed detection and response, the full twenty four seven service. Now they all build on each other. So if you have endpoint, at a minimum, you have the antivirus, the anti ransomware, adaptive attack protection, new anti exploitation features. All of that is that standard endpoint agent as well as some different, application control policies, web control, peripheral control, data loss prevention, and the ability to set custom policies. All of that is included in the standard endpoint. Now from that, we move into XDR. And then from above XDR is when we get into MDR. You know, MDR essentials and MDR complete. We have two levels of MDR. They both include twenty four seven threat monitoring and response. They both include access to the SOC team to pick up the phone and talk to an analyst and discuss that environment. They have direct call and support during incidents. But MDR Complete adds a dedicated incident response service. So if there is an actual detected breach, there is an actual incident response remediation service, as well as the breach protection warranty. Now they both take actions. They're just slightly different. MDR essentials is threat response, and MDR complete is full incident response, an IR service on top. So what does this mean just in the context of things we can actually do? Examples of threat response is we can isolate hosts. We can terminate processes, force users to log off, disable user accounts. We even have some brand new Microsoft three six five actions. Now we can take all of these with MDR essentials. With MDR complete, it includes all of those as well as the incident response actions there. So, again, if this is of interest to you, we do have more detailed technical breakdowns. Get get in touch with us after. Send us over an email. Give us a call. We're happy to to go over these. Now something to consider with MDR is the visibility, you know, of attack surfaces. So the breadth of what we can see, that that doesn't belong to Sophos. So we have a range of included and add on integrations. And what we have today is endpoint and productivity included with firewall cloud network identity, email, backup, and recovery vendors, all of those would be paid for add ons. And then, obviously, on the on the left there, anything that you have of Sophos, we will also take a look at. We are going to see the inclusion of all integrations going zero cost here in the next few months. So for more information on the dates, look out for your Sophos communication emails. If there is a local MSP community day that you've been informed of, you know, have join us for that. And we'll also be putting out some of these on our monthly MSP coffee talks with updates to the program. But that is some some very exciting news. We are going to make all of these integrations included with the MDR and XDR licenses. I mentioned MDR with Microsoft, and I said there were some response actions on three six five. Something that we're quite proud of is our maturity with that Microsoft integration. You know, and that goes from our Microsoft, you know, ability to look at licenses from business basic all the way up through e five. We have an Office three six five management activity API that lets us pull from the unified audit logs, But we also have a graph security API so that we can take those higher level, more advanced m m Microsoft security alerts. So regardless of your style of Microsoft licensing, if you are a Microsoft defender on your endpoint first partner, that is absolutely fine. We can offer a layered third party MDR service to make use of that Microsoft license. Now just some just a high just a few facts on some of our other products. The server licenses are actually hybrid cloud ready. So these can be used as bring your own server licenses in AWS, Azure, or Google, or just traditional server licenses. So something for you guys there. We have our email protection available. Now email, we actually have a few different email services. We have our Sophos Central email, our email monitoring system, and our DMARC add on. So the Sophos Email includes all of these. It is just one. It might be called Central Email Advanced, Sophos Central Email. It is one level of email with those filtering advanced threats, data loss protections, and integrations with MDR that you'd expect from, you know, next gen email products. If you're looking at just having another layer of email security on top of what you might already have existing, so if Microsoft three six five, Google Workspace, you might be more interested in the email monitoring system. So this allows Sophos email to monitor and classify, and provide visibility and alerts on email, but it doesn't actually conflict with any existing email with any of those existing email security policies. It does integrate with MDR and XDR as well. Some of the things that you can see. So there are certain actions like time of click protection. That won't be available because that's built into central email, but in the monitoring monitoring service, it is. We have the DMARC manager. So the Sophos DMARC manager here. More and more demand for a unique DMARC style service, and we do have the ability to deliver that here. And then we also have Phish Threat, which we are going to be baking in to Sophos Central emails. So you'll see one centralized management platform for so for Phish Threat. It's still going to allow you to do things like directory integration, create custom campaigns. You'll be able to draw on our library of training modules or add your own third party training. It'll give you some insights so you can do specific subjects, and it'll give you some, you know, summarized insights into how users are behaving, the phishing awareness. So check out those user trends, and also sync that in training progress, into any organizational risk metrics they might have, you know, to start making that part of that compliance. A big part of compliance globally is are you training, making sure that your users are trained, are educated, and we can make sure that we have the proof and metrics of that. In regards to unified endpoint management, you know, an endpoint is an endpoint. If we have our laptops, we have our desktops, we have emails on our mobile devices, How are we monitoring and managing that data? You know? And that's where we bring in Sophos Central mobile. We have bring your own device or full MDM. So if they have a personal device, we can still secure the corporate data, but leave them their privacy and their own, you know, control over their personal device or full mobile device management for fully owned corporate devices. We have the ability to roll out task bundles, set up containers. It includes all of the central mobile advanced, includes everything you see here. So that's the full MDM BYOD side as well as the security element, so putting on a security agent on there also. Sophos network security, has come quite a long way the past few years. We can now offer that full network stack. So the idea that you've got a firewall, a switch, and an access point altogether. We even have these bundled in our network in a box SKUs. Or if you have remote workers and you need you need a remote Ethernet device so they can tunnel back to their, you know, base firewall, we have the ability to support that. Also, zero trust network access. So if you're looking at adding that layer, you know, of zero trust, then we have that also. So that full network security stack, and we can manage all of that through Sophos Central. Just to give you an idea of that range of firewalls, again, this isn't just an enterprise only solution. We have these SMB branch office sized firewalls, very small desktop sized firewalls, you know, to shelf firewalls all the way up to ones where you would have a rack mount to go with them. So we offer all of those different levels, and then also our network in a box bundles will pre let you preconfigure some of these also. Cloud optics, like I mentioned, is our cloud security posture management tool, and that is not security, just just security for your cloud assets. What that is is that, you know, visibility. So it gives you a nice topology visualization. It shows you where your assets are, how they're communicating with each other. It does have our AI detections in there to look for any anomalous behavior. It comes with preset compliance policies and has the ability for you to set your own, so you'll know if any of your assets are ever out of compliance, and provides that sort of DevSecOps link so that you can go and see how those assets are communicating, you know, in the wider scope of your cloud services. So just a couple more items. I just wanted to share. Let me actually change my screen share for you all now. So I just wanted to spend a couple minutes showing you Sophos Central, and then leave you with some resources here. So let me just make sure, I believe, you can see that screen. Yes. There we go. So we have this is the Sophos Central partner dashboard. Every partner that signed up with Sophos has access to this partner dashboard. When you become a certified flex partner or you work with one of our marketplace distributors, then you have the ability to create your own customers and do all of that that all of that provisioning and configuration, you know, on the monthly license side. So the main dashboard is just a summary of your alerts, your monthly usage. But something else that we also have are these, you know, multi tenancy dashboards. So if, for example, we wanted to look at a different style of dashboard and we wanted to look at a, you know, multi dashboard, we can look at things like our accounts with the lowest health check scores, compare all of those, MDR case summary comparisons for all of our MDR customers, we can set these up by data center region, by customer groups. We can set those ones there. So we have the ability to start customizing this view well beyond that default in a sort of view. Now if we wanted to, say, create another dashboard, we have one here that's got nine widgets that we can go ahead and customize. But we also have, another dashboard. Let me just go on to there. And we also have another dashboard here that's got even more granularity and customization. So we can see here we've got a lot more widgets that we can use and we can have visibility of. It'll show us our cases side by side for different customers, our top alert categories, any device health statuses across, you know, this. Now this is just set to one customer that we can go ahead and look at, and we can just do a drop down and see anything else. Now a lot of the customer management comes from here. If we come on to my business, we can see our different customers that will load up here, tells us what licenses they are using and if they are monthly or not. We can also see that we can update our billing so we can change trials to paid monthly accounts. We can also convert renewals to paid monthly accounts. We can create our new customers from here as well. So when we have a new customer, we do not have to do, you know, the quote, the purchase order, the license schedule. We just click this button create monthly account and we go through two pages of details. What are the customer details? What are the product details? And then you'll have a customer ready to go. We can change licenses if we come into our managed customer usage. Again, we can still create our accounts here, but this is also where we can see the actual numeric value of how many licenses they're consuming, and we can upgrade and downgrade if we need to. We can click on change licenses, and we can decide what we want to upgrade or downgrade. They are all available, ready to go from the start. You don't need to activate new products. You only need to upgrade or downgrade their existing level. Now the actual management of a customer tenant, you log in to, you'll have single sign on access to your individual customers. So for this one, I'm actually going to just do a quick log in to here, and we'll be able to see a similar dashboard. We'll see those alerts. We'll see relevant event activity. Depending on the products you have, it will be more filled out for you. Alright. You should be able to see that in a moment. Just make sure that is up there. Yes. It is. So you can see this page here. We have our total alerts. Gives us very useful information. For example, this is a demo account. It has MDR complete. MDR complete includes a breach warranty that is applicable for MSPs, MSP customers and regular termed customers. And this actually tells us that the breach protection warranty is at risk. We have some issues with our health score. So So we can go ahead and check out what's there. We have our main dashboard here, but we can also go into the products, and MSP customers have every one of these available on demand. So all monthly customers, you will be able to log in and see these different ones here. You can go into the threat analysis center. You can go into your dashboard. You can look at third party integrations. You know, that's what this tenant here is for. This is a customer specific tenant. We do have role based access control. So that means that you may want to do this co managed with a customer, limit what they can see. We do have role based access control where you can set up your, you know, your users, your end users as actual, you know, business admins or basic admins or super admins if if it's that level of co management. Alright. So I'm just going to just going to finish this off with some resources for you all. And then we've got some questions that I will get to. Yes. Looks like I can get to those questions. So let me just bring this back to here. Alright. Now our team based here in EMEA, you have myself there on the top left. We have a team that is EMEA aligned and based in those different regions. So if you do have any questions depending on where you are based, I will put some some team email addresses here coming up, and you can always always happy to speak, you know, with one of us directly. And we have a lot of tools that we like to talk about. You know, where are our MSP partners finding success? You know, what do we use as a vendor and make available? Well, one is is our team. You know, the fact that we have a live team that can work directly with you, but also leveraging distribution. We have teams behind the scenes like partner care to help with your access issue, if it's operational style questions. We also have technical support, as well as, just linking to that down there at the bottom, our sales engineers to provide support whether it's partner or customer facing. We have different resources for each. The channel service center to help you one to one with any marketing questions or requirements that you might have. A lot of enablement that we have self-service on the partner portal. The MSP community that we take part in, but also our different one to many activities. So different themed webinars, not just from the MSP team, but from Sophos in general, or our MSP events that we put on or the Sophos events. Now I will leave this slide up just while I look at a few of the questions that we have. I will address some of these questions live. So the first questions I have is when will managed risk be available on MSP? So that is a very popular question we have. The answer that I can give is that managed risk has been looked, to be pushed until next year. There is a very valid reason for this, and that is essentially the the state of managed risk as it is now is not scalable from a self-service managed services perspective. It requires a lot of touch. It requires a lot of management. And what Salesforce has done is they've taken managed risk, taken it back with Tenable, and said, well, how can we look at, you know, making this more fit for purpose for MSPs? How do we scale this properly? So it is still on the road map. So please, as soon as we have more detail, watch this space. We will be talking a lot, I think, sort of early to mid next year, you're going to see a lot of updates on not just managed risk, but the entire Sophos advisory services, you know, type of portfolio that we're going to be working with you guys as MSPs. The slides should be available, pretty immediately following it. I'd say if you don't have a copy of this recording and the PDF version of the slides within forty eight hours, let us know. I've already given a copy of this, you know, to our marketing team in advance. So as soon as this is done and this recording is processed, they should get those out to you as soon as possible. And the last question. The Sophos breach warranty works legally. So, it's the MSP's end customer that is protected, but it is claimed by the MSP. So that is how that breach warranty works. If you have MDR complete on a termed license, then the end user is the one that can claim for that breach protection warranty. If you have MDR complete on an MSP license, then you, the MSP, you will be able to claim for that warranty on their behalf. It reimburses up to $1,000,000 on a $1,000 per device basis. It can be used for the the articles that are stipulated are you know, it can be used for legal media, PR costs, damages during an incident. What I will do is I will get the Sophos breach protection warranty, and I will put a link to that in the chat for you here. So bear with me one moment, and we will get a link to this in the chat. So there is a link for that breach protection warranty. And in terms of compliance, say, if a customer has a requirement for or they need to show that they're compliant with the same solution if they want MDR, Sophos does have documentation, that can assist, you know, not just compliance with MDR but also compliance through other products. And I think we have them based on different regions. So if we have the Sophos, compliance Let me just do Sophos.com. Just check if this website is still current, and I will put it in the chat for you guys. This page here that I will put in the chat for everyone is Sophos.com/solutions. So I'll put that in the page for everyone there. And what that will do is that gives you, different types of compliance cards, different use cases for different styles of environments. It's got case studies for different segments. But if you scroll down to compliance, you've got all different ones there. So you've got, HIPAA, PCI, DSS, NIST. If you're looking at something more like, you know, ISO 27,001, you know, that's not so much tick the box. So that's a little bit more of a white paper, but we have some different compliance resources there. Alright. So I will go ahead and wrap it up here. If anyone does have any more questions, you know, please feel free to reach out based on the email addresses here. We'll make sure that we get this recording and these slides sent out to you. And, yeah, hopefully, I'll, get to speak with some of you soon. So take care. Have a good rest of your day. Bye bye.